Bag Security Program T&C


WEDNESDAY, AUGUST 19, 2020
*NO LONGER ACTIVE*

We offered EVERY SIZE AND COLOR FOR UNLIMITED PRE-ORDER.
You ordered the bags you want - WE'RE MAKING THEM.
You will get your bag no later than JANUARY 15
PERIOD
         
        We did this so that there was a way to guarantee you your bag without you having to deal with the stress of drops. We will continue to do drops and are working on getting more and more product — but this is a way to both support us, buy direct, and GUARANTEE yourself a bag — even if you have to wait for it.

        There are SPECIFIC RULES that made this possible:

        PAYMENT
        • THE BAG SECURITY PROGRAM requires PAYMENT IN FULL at checkout. This includes shipping and taxes.
        NO REFUNDS
        • THERE ARE NO REFUNDS • NO CANCELLATIONS • NO CHANGES of any kind to your order - NO EXCEPTIONS. We have to actually make your bag FOR YOU. This is the only way we can offer this program. If you are not sure you can wait you can take your chances with the drops.
        DELIVERY
        • Your bag is GUARANTEED TO ARRIVE between DECEMBER 15th, 2020 - JANUARY 15th 2021.
        • DOUBLE CHECK YOUR DELIVERY ADDRESS. We are unable to accommodate ANY address changes. Please provide a secure address where you can receive your order at the arrival date (12/15/2020 - 01/15/2021).
        • You will receive UPS tracking info via email once your order has shipped.
        SCHEDULE
        • We cannot guarantee a specific date of arrival. It will likely be sooner but January 15 2021 is the LATEST. In the event of an unforeseen delay or disaster (Covid, Tsunami, Asteroids, etc.) you will be the FIRST to know.
        PLEASE BE COOL
        • We will continue to do bag drops between now and January. Those are bags we ordered months ago — it may look like your bag, but it’s not your bag. We are making your bag FOR YOU and getting it to you THE SECOND IT IS READY.
        • Real talk — we are a small team and trying to stay lean. Please DO NOT order if you are not sure. Please DO NOT contact us about bag status, all the info is explained here.
        • Once you make your order you are agreeing to the terms and conditions above. We promise to carry out our part and get you your bag.

         

        Our love to all the people who have been here the last 15 + years
        Our love to all the people who are here for the next 15 + years.

        Our Love, — Telfar